Professional Experience
Quantitative and Technical:
- Experienced with PHP, HTML, CSS, MySQL, MediaWiki, WordPress, RapidWeaver, SEO
- Experienced with Mac, PC, mainframe, and networked environments
- Familiarity with JavaScript, Moodle, Drupal, Jquery, AJAX, ScreenFlow
- Designed web-based interface to databases using PHP and MySQL
- Designed support websites using MediaWiki
- Designed software and data bases to meet specialized business needs
- Designed software simulators for research and testing support
- Authored software requirements test plans, and design specifications
- Evaluated requirements and acquired software packages to meet them
- Performed system integration testing and QA on large software products
- Designed nonprocedural language for software/hardware codesign
- Developed government end-user solutions for software/hardware codesign
- Developed a NASA methodology for microprocessor performance evaluation
- Collected and analyzed business process and project metrics
- Contributed to organization SEI-2 and ISO-9001 certification programs
- Established technical quality assurance programs
- Provided user support and problem solving on mainframe computer systems
Program and Process Development:
- Designed, setup and staffed software testing department
- Created and implemented software development and testing processes
- Developed IT process for selecting and prioritizing IT projects
- Developed accounting procedures for software development cost control
- Reengineered customer support and information technology processes
- Authored object-oriented intranet development methodology
- Planned and managed HIPAA compliance and COA certification maintenance
- Researched and developed program for online service delivery (e-therapy)
- Refined nonprofit agency QA and continuous quality improvement processes
Management:
- Planned and managed concurrent interdependent software projects
- Managed and coordinated projects with NASA and the Department of Defense
- Managed web site design and implementation projects
- Coauthored proposals to fund online service delivery projects
- Worked with executives to assess program and project status
- Supervised and managed consultants and interns
- Coached employees for career planning and development
- Managed process improvement teams
- Contributed to design and implementation of product marketing efforts
- Planned and managed online service delivery and database redesign projects
- Managed nonprofit visibility and communication team
- Conducted audits and program assessments
Training and Education:
- Developed and taught a wide variety of technical short courses
- Authored user documentation and technical publications
- Developed technical and nontechnical policies and procedures
- Developed and delivered a variety of technical and nontechnical training programs
Employment History
| 2008 – Present | Consultant | Freelance Coach and Consultant |
| 2006 – 2008 | Director, Online Services | Family Counseling Service, Aurora, IL |
| 2002 – 2006 | Psychotherapist | Family Counseling Service, Aurora, IL |
| 1997 – 2000 | Senior Consultant | Spherion Corporation, Oak Brook, IL |
| 1992 – 1997 | Software QA Manager | Honeywell Corporation, Arlington Heights, IL |
| 1990 – 1992 | Director, Software QA | Reuters Client Site Systems, Oak Brook IL |
| 1988 – 1990 | Senior Consultant | Uniq Digital Technologies, Batavia, IL |
| 1983 – 1988 | Research Scientist | Research Triangle Institute, RTP, NC |
| 1980 – 1983 | Computer Scientist | Combustion Engineering, Windsor Locks, CT |
| 1977 – 1980 | Programmer | University of Virginia, Charlottesville, VA |
Education
MS, Computer Science, University of North Carolina, 1985
MA, Clinical Psychology, Wheaton College, 2002
BA, English Literature, University of Iowa, 1973
Graduate Study, Environmental Sciences, University of Virginia, 1975 – 1977
Publications
K. Looney, C. Nichols, P. Hayes, W. Ingogly. (1985). Simulation modeling for MIL-STD-1750A microprocessors. Government Microcircuit Applications Conference Digest.
G. Frank, D. Franke, W. Ingogly. (1985). An architecture design and assessment system. VLSI Design.
Resume for Vasily (William) Ingogly